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CRM Outlook integration

CRM Outlook Integration: Factors to Consider Before Implementation

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Outlook IntegrationYour customers are at the core your business. This is why it is so important to properly manage your customer relationship from the minute they become a prospect in order to make them a repeat customer and brand advocates. One effective tool that you can use to help manage your customers on multiple levels is a CRM (Customer Relationship Management) tool. There are many ways that you can use a CRM in your business and one method to consider is CRM Outlook integration.

 

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Outlook Integration Makes Life Easier

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Businesses are constantly growing and adapting to the corporate environment around them. As they grow, they require upgrades, both in hardware and software. But making the change to a different hosting service or server can sometimes mean the loss of existing software, such as e-mail service. Companies become comfortable with the e-mail service they have already set up, and as most of their communication is through e-mails, they may be reluctant to give it up. This is where such services as Outlook integration comes in to play. Companies have the ability to integrate the e-mail service they already have with a new hosting service. They will be able to reap the benefits of a new e-mail hosting service that provides more key features, while keeping their e-mail data intact.
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Utilizing CRM Outlook integration

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The most widely used email client among businesses, both domestically and internationally, is Microsoft Outlook. Outlook provides easy-to-use and sophisticated email and calendar functionality, which has subsequently been proliferated widely among the business community. However, when a business implements CRM to better connect to their consumers, integration with Outlook is necessary to streamline information and usage. With CRM Outlook integration, a business stands to glean all the benefits associated with providing better customer service and technical support.

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